axs tickets disappeared axs tickets disappeared

But yeah Im NEVER using them again What happened to you? AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. So, please do yourself a favour and buy from the venue direct. Also, it makes no difference if you use AXSTickets or the website. Press question mark to learn the rest of the keyboard shortcuts. Tbh, it is a great app. Front row or on the aisle? I'm unable to not only log in to the app on my phone, but also on my computer. AXSTickets currently states that the tix were transferred on March 14, 2019. On buying some items, every consumer can just put in a small quantity of money. Later it logged me out and I logged right back in. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I have reinstalled the app to see if it was an error in an update. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Can transfer over AXS app. 39,8 km. Select the issue you are having below and provide feedback to AXS Tickets. Pick your exact se Table of Contents: I figured this out all on my own no thanks to their support team. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Therefore, I wouldn't expect this issue to be fixed anytime soon. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Date of experience: March 02, 2023. I have uninstalled and reinstalled the AXS app. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. Thats the date I requested the transfer. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. How GetHuman-robtixsa fixed the problem. find great events near you, buy 100% official tickets, sell your seats if you Once there, it was another 40 minute wait (missing one band), before they could get in! This also did not work. Extremely disappointed. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. And waited. No. Why does the email say 1 ticket? . cant go, and more. Same here, I've logged in and My Events is empty. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I do have te pending charges too, how did you contact them? I was worried that they had been cancelled for some reason after reading that it has happened to others. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Seamless transaction, everything worked out perfectly and no issues getting in. So if you find that your tickets have disappeared it seems there's no need to worry. Checked my account and it's back in there. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. I dont normally do app reviews, but this one frustrated me. Sheffield and Glasgow. I purchased tickets and created an account using my Facebook. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. I tried buying tickets on the website, got an error with payment. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Thanks!. Please fix this and I hope there is no other fans that will experience the same thing as me. Especially if you cant even get it for work properly. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. All of this because we were linked to LAST YEARS tickets! Not true! I have lost 8 tickets so far 4 more are today. Lets try again., - Unable to sign in after downloading the app. find great events near you, buy 100% official tickets, sell your seats if you. 2 x tickets available, good seats in section B2. We often link to other websites, but we can't be responsible for their content. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. They gave me a # that wasnt even verifiable. Can you acces their web page though? AXSTickets keeps crashing right now every time I tap the menu bar. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Mine wasn't working earlier, but just checked and now showing in the events section. Copyright 2023 Apple Inc. All rights reserved. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Wondering if they took them off to change dates. No paper required. Purchased tickets in October of 2021. And the pending charges. See all 9 articles Ticket Order Help Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. avoid getting your tickets via this app at all costs! I understand theres a pandemic going on, and Ive tried being patient for weeks now. I am going to an axs event this afternoon. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Please help me with my situation. With the AXS app, you can Save your emailed tickets. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. By I cannot Sign in. For more information, please see our Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. 4. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Will NEVER use them again. AXS App: Selling Tickets Share I used my Facebook account, which needed a re-login, but thats fine. I logged into the website and it still said the same thing. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? I linked and logged into Facebook, and then I got a page to verify my account. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. AXSTickets is one of the most frustrating things I have ever experienced. Plans can change. For more information, see the developers privacy policy. Even just a lil tickets under revision or similar would be fine. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Peter Kay tickets - London 02 many dates !! I was not aware I had already completed my purchase and was charged $181. I got to the event, having paid for 10 tickets, and the etickets didnt work. I can log in on my computer but not on the AXS app on my phone. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. No content will load on the Iphone App. Two of the ticket were bought together and the other was bought separately. Tix are for mobile, so not sure what to do. Is it my iphone? I do not understand where the difficulties lie in this process and am very unhappy with this service. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Is it Legit? Tickets not showing up in app for event next day. Slow to respond and when they do it has nothing to do with the issue expressed to them. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Must have been a blip. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I cannot access the tickets I just bought! and our Entering The Venue How do I get into the venue? I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. I hope this video helps a few people in solve this. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. 3. 5 comments 100% Upvoted This thread is archived Then the final queue starts for buying tickets. My daughter ending up unable to transfer her tickets, so lost over $100. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Im going fucking hysterical. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) The hassle with trying to login is just ridiculous! AXS Ticketing & Mobile Delivery. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. With the AXS app, you can. Please fix. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. Where are my tickets? Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Tap for tickets to see the artists and teams you love. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. He never received the email. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. And waited. The next day I got the same email twice simultaneously. I should have used the print at home option but this was the recommended option. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Hour long customer service wait with no live person interaction. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. What's a "Waiting Room"? Create an account to follow your favorite communities and start taking part in conversations. They said he had 6 tickets ( I only had 5!) Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Now, tell me why this is happening. Are you having issues? Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. I assume the meet and greet is after. The end. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Buying Basics How can I buy tickets? Reply from AXS USA. Create an account to follow your favorite communities and start taking part in conversations. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. . I have exactly the same problem. Mobile app not able to log in. Read. I buy tickets on other companies and never have problems like this. I would give AXSTickets no stars if i could. So basically I got scammed out of $250. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). You need a connection to download your tickets to the app. Get The Big To-Do. There could be a delivery delay. 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Reddit and its partners use cookies and similar technologies to provide you with a better experience. The tickets were $300 too. Gave my son a number to call: 45 minute wait. Also, it is not loading any events. Thanks for the review and enjoy your event! I can see my tickets, but I don't see a way to print them. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. How do I get a pre-sale password? On hold forever while I worked in the kitchen. If they have a 2* rating, why did you sell through them? could not the sell tad was not lit up. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Their customer service is also by far the worst i have EVER experienced. I did so and AXSTickets froze again. My Axs app will not completely load, it says loading more events, but nothing happens. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". I had to log in each time I used AXSTickets, which was several times within a couple of days. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Adding tickets to Wallet is a must, and sending/revoking needs major help. So do not buy from them unless you have a printer and are semi computer literate. AXS tickets can vary in pricing depending on the size of the venue. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. If so, how? - AXS Help Centre What do I do if I have not received my tickets in the post? If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Very disappointed. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Theres so much to see. I ordered tickets online to a recent show. I had to try get them on chat again and never got to talk to anyone. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Then I heard nothing else from support. DISCOVER GREAT EVENTSTheres so much to see. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. How do I create an AXS account? For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. I have changed my password. 1x ticket, 75 face price. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Do the terms of your original ticket purchase permit you to re-sell the tickets? Never use this service again. Went online and I saw that my tickets were available but I still didnt see an actual ticket. They didn't show up and disappear though so I don't know if this is this same issue. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . I expect much more from AXS!!! If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D I am going to be extremely upset if I cant go to the TOOL concert. What does face value mean? Hopefully this will save someone from the panic attack I just had over my tickets. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Does not recognize sign in and unable to change password.