If they already have an AXS account set up the tickets will go in their account automatically. Select the seats you would like to send. Yep! The gig has not been cancelled we just chose not to go. If you do not currently have an AXS account you will be instructed to create one during your purchase. Select the tickets to transfer and enter the recipients information. Privacy Policy. Tix originally purchased Spring 2020, was postponed until today 7/31/21. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Create an account to follow your favorite communities and start taking part in conversations. If you see a Sell button next to your tickets in your account, you can sell them! You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Sign into your AXS Account and click Listings. There is no fee for transferring seats and you are allowed unlimited transfers. When I sell tickets, do I have to deal with the buyer? When listing tickets, you decide how long your listing will be available for others to buy. On the review page, click the Transfer button to send the tickets. A full-service national event ticket marketplace. Show the ticket in the App at the entrance and get them scanned to enter. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Cookie Notice Enter the recipients first name, last name and email address, or select from a list of. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. If they already have an AXS account set up the tickets will go in their account automatically. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. When listing tickets, you decide how long your listing will be available for others to buy. Remember, your friends can always transfer tickets back to you. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Flew in for this show. Open the AXS app Sign in or create an AXS account. So you can sell on StubHub or any other way you find. Overall, disappointing, but fair. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. I tried calling axs.nobody was home. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . You may also review your transfers and purchase history at AXS.com. Click the Transfer button next to the event in your AXS account. For more information, please see our Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Help us improve this article with your feedback. When I buy tickets, do I have to deal with the seller? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Terms of Service | We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Are screenshots of the barcode valid for entry? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tix originally purchased Spring 2020, was postponed until today 7/31/21. I followed the directions of creating a AXS account via the email address that they sent me the email. Go into the app, look at the ticket. Upcoming. may not be valid. What is AXS Official Resale and where do the tickets come from? Anyone have success getting something similar resolved day of show? After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. (*If you can't remember your password, tap. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. What are my options here? Open the App and sign in to see your tickets. They said they would get in contact with the seller and have the tickets transferred over. On the review page, click the Transfer button to send the tickets. Yes No Still Need Help? After that, the tickets will be theirs to use with the AXS app. If you see a Sell button next to your tickets in your account, you can sell them! Never. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. This will bring you to the page to confirm the correct email associated with the order. All Rights Reserved. Browse your upcoming events and tap the ticket icon for the game or event you would. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Use of this website signifies your agreement to our. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. i will not book anything on stub hub as a result. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Can I still use a ticket after I have transferred or shared it with someone else? And you're done! The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. This is the QR code you will display upon entering the venue. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) How will I know if my transfer was successful? If available, youll see the option to get tickets with AXS Official Resale on the event page. 2023 Crypto.com Arena. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Now we just want to get rid of them ugh. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Present the scannable QR code at the door for entry to Toyota Center. After logging into the app, verify the tickets are available in the app. Sorry we couldn't be helpful. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Its up to the promoter, artist, or team if you can sell tickets or not. Flew in for this show. Click the Sell button next to the event in your AXS Account. Just follow the simple steps to make the tickets officially yours. If your friend already has an AXS account, the tickets will be transferred instantaneously. Your guests will need to create an AXS account to receive tickets. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Here's how it works: Click the Transfer button next to the event in your AXS account. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Bought tickets for a group? Yes I have a problem with AXS Tickets Are you having issues? You will enter your community username and new password and done! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Follow the steps below to access the tickets: Did you find it helpful? I had read on other threads that sometimes the tickets don't transfer until the day of the event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Please help. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. it must be some garage shop with three programmers. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). and need to send them to a friend, transfer the tickets through your AXS account. We bought the tickets through AXS and we have no clue how to sell or transfer them. How do I transfer AXS Mobile ID? Nope. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Youll be able to transfer money to your bank from your account on AXS.com. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. totally rinky dink. i spent the next 2 hours trying to get the axs app to work and get my tickets. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Here we are. Enjoy the event! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Show the tickets on your phone for everyone in your group. At this point, you should see your tickets in the MLB Ballpark app. OR. What if my guests arrive at different times? Your tickets will no longer be listed for others to buy. However, we recommend that you transfer tickets to each person attending the event. We are changing the way you register and sign-in to the StubHub Community. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. It got postponed and now we all cant go. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Yes. why the hell can they just not send you the tickets in an email, as an option? Show the ticket in the App at the entrance and get them scanned to enter. Step 1: Download and Login into MLB Ballpark App. It depends. Did you find it helpful? Theyll just have to create an AXS account to claim their tickets. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You also have the option of transferring and listing your tickets for sale prior to the event. Otherwise you have until your friend creates an account to cancel the transfer. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Press J to jump to the feed. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. No. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Tap the gameyou are attending tap View All to see more games. Then your friends can get in with their own phones using the AXS app. I was never able to get ahold of SH again. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Youll be able to transfer money to your bank from your account on AXS.com. i assume they will try to get me to receive the tickets using axs again. Select the tickets to sell, and then set your price and selling options. What is transfer? Your Privacy Choices | Transfer tickets to friends (for select events). Here we are. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Its up to you! The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. When its time for the event, they can open the app to show their tickets on their phone. Its up to you! You've been successfully subscribed - thanks! On the review page, click the Transfer button to send the tickets. On the Review page, click the List Tickets button to finish. Help us improve this article with your feedback. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? What are my options here? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Select the tickets to transfer and enter the recipient's information. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. How do I use the Rockets App to enter the building? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The game is in 36 hours. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Lindsay is the author of this solution article. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. On the Review page, click the List Tickets button to finish. SOLD TICKETS VIA AXS. 2021 Vivid Seats Ltd. All rights reserved. From everyone at Vivid Seats, we hope you enjoy your event! Yes In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. The concert is tomorrow. Use the same email you use on StubHub. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Sign in or create an AXS account. Click the Sell button next to the event in your AXS Account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. i had the exact same problem. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. We are changing the way you register and sign-in to the StubHub Community. AXS Mobile ID allows for convenience, flexibility and security. Manage Cookie Preferences Your guests will need to create an AXS account to receive tickets. When I sell tickets, do I have to deal with the buyer? Click yes, retract now.And youre done! Article. Have mobile tickets and cannot find barcode. If they already have an AXS account set up the tickets will go in their account automatically. | Transferring Tickets. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Select the tickets to transfer and enter the recipient's information. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Tickets Not Showing Up In AXS Hello! Select the tickets to transfer and enter the recipient's information. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Theyll also need to get the AXS app. and our The tickets will be delivered to the buyer automatically. There has to be some way, right. Select the tickets to sell, and then set your price and selling options. No. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Privacy Policy. Yes Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. After completing the account information, you may buy, sell or manage any seats in your account. Use of this website signifies your agreement to our. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). They should be able to tell you if the tickets are active. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Your AXS Mobile ID ticket will now show up. Hey guys, I just joined this group so if this isnt allowed lmk. If your friend already has an AXS account, the tickets will be transferred instantaneously. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. No. Show was postponed from June 2020 to July 2021 due to covid. it never happened. Before following any of the steps below, make sure you download the Official Houston Rockets App! When fans have tickets they cant use, they list them for other fans to buy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Bought tickets for a group? Privacy Policy | You'll then be asked to review the transfer. There is no fee for transferring seats and you are allowed unlimited transfers. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Why did the venue decide to use AXS Mobile ID? Have screenshots and stuff with timestamps to also prove this is a thing. Did you find it helpful? AXS Mobile ID allows for convenience, flexibility and security. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Open the App and sign in to see your tickets. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. You should see something to transfer. Have been on hold 3+ hrs. and our Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! It depends. Press question mark to learn the rest of the keyboard shortcuts. I purchased 2 tickets through stubhub January 2020. Site Map | Remember, your friends can always transfer tickets back to you. Usually there is a waiting period of a few weeks. Many fans find it best to TRANSFER the seats to their guests prior to the event. To login, use the same email address you used when purchasing your tickets. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". No paper tickets required. Even if you call within 48 hours of your event, you will probably get no help at all. axs allows you to transfer ticket you have bought from within the app. [deleted] 1 yr. ago. The Fox Theater Foundation. Stub hub sent my hockey tickets for a las vegas game to axs. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Apparently it is actually AXS? I purchased tickets for a concert back in February. Ability to transfer and/or sell tickets varies by show and is subject to change. Stubhub assured me my tickets would be available. Was wondering if you had any update on how yours is going? AXS Mobile ID allows you to manage . Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. On the review page, click the Transfer button to send the tickets. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Sorry we couldn't be helpful. Bought ticket and then they weren't available from the seller. After the switch, you will enter the email address you use to access the community in order to reset your password. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Just follow the simple steps to make the tickets officially yours. Third-Party Resale Tickets: Everything You Need to Know. 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