Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Report a missing or damaged bag or contents. This will give you your flight status. Have you already booked? Answer. Daily, 7am - 11pm: Eastern Standard Time (EST). Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Your IP: Contacting British Airways - by phone or otherwise. Refund requests may be subject to a servicing fee. The majority of our calls are managed by British contact centres. 09042890159 Get contact details including emails and phone numbers Your booking reference consists of a combination of 6 letters and numbers e.g. Try Social Media "DM via Twitter." For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Please include your flight details or booking reference if you have an existing booking. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Amenity bags will not be given to staff who travel in premium cabins. This button does not work with screen readers. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. BA has a dress code which is applied to rebate passengers. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Does my passport need to be valid for a certain length of time after my trip? With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Seat requests are not permitted on Staff Travel. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). 11. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. 212 British Airways reviews. JIDxxS1 will mean you are eligible to the business class allowance. 01, 02 and 03 numbers are included in allowances else geographic rate. Please have your booking reference ready when you call. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Please do not ask any BA staff for an upgrade. Please have your booking reference ready when you call. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. There are plenty of ways to earn British Airways Avios. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Refreshed every minute. {{ userNotificationState.getAlertCount('bell') }}. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Continue reading. Please visit our Help centre for more support if you have a question about your booking or flight. you have a Case Reference) and are waiting a . If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. AB2CD3. British Airways is back on the hiring road. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Excesses may apply. Had a great experience and want to thank someone for it? You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. The airport pair on your coupon must match the flight on which you wish to travel. Greater London UB7 0EB |. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Sean first joined British Airways in 1998, where he began his career as a financial analyst. 2011 BA Clubs Regus 450 Bath Road, Longford. Search over 700 Please note that BA will not accept coupons for different airport pairs. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. It shows the number of listings and priority, but not commercial overbookings, etc. Please have your booking reference ready when you call. How can I correct a mistake with one of the names in my booking? Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Heathrow. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Telephone: +233 (302) 214 970. Refreshed every minute. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. How can I stop them expiring? If you are a small or medium-sized business and would like to earn your company points when your employees travel. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. If you do not have the authorization, you will not be able to travel on BA to the USA. All airports with self-service check-in kiosks. What ways can I check in? AB2CD3. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Performance & security by Cloudflare. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). (BA Heritage Centre / Museum, at Waterside) The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. This point is immediately before Security. We want you to know you can trust us to respect your privacy and keep your personal information safe. All flight and holiday reservation queries are dealt with by BA. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Email: Liaison.1.council@ba.com You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Request duplicate receipts, proof of travel and other insurance documents How do I review and update my personal information? Loads become available 72hrs before the departure of the flight. Email: contactba.ghana@britishairways.com. 2011 BA Clubs Regus 450 Bath Road, Longford. Need to get in touch with British Airways? When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Flybe once provided more than half of UK domestic flights outside London. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. British Airways (BA) is the flag carrier airline of the United Kingdom. Tell us about something using our online forms. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Your allowance will be in accordance with the type of ticket you are using. Screen Reader users press Enter to select a Filter by product. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Website: www.ba.com/heritage This website is using a security service to protect itself from online attacks. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Enter employee name to find & verify emails, phones, social links, etc. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Greater London UB7 0EB |. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Please note this number is only available when calling within the UK. We have gathered invaluable insider information and tips to help you to get on board. free lookups / month. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit For the most relevant contact details, log in to your Executive Club account. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. No credit card required. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Heathrow. Welcome to our official Facebook page. Fax: +233 (302) 823 233. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. This site is protected by reCAPTCHA and the Google. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Answer Id 1957 159.65.154.158 If you need further details about refunds, please click here. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) While the business class service . The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards.
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