We believe you, our customer, are part of the family. This rating includes all dealership reviews, with more weight given to recent reviews. Purchase is not required and you agree to our, Amazing experience ! Leandro Rodrigues, Thank you so much for choosing Platinum Volkswagen! Platinum Volkswagen LLC (current page) Share Print.
You clearly said you were in the market for a Jetta S and were explained that the programs change and the store is about to close. Everyone was friendly and helpful from sales to billing to service. . I have purchased 9 vehicles from Platinum Volkswagon. Everyone from our sales rep Kevin to the owner Josh were extremely personable and helpf. Impel secures $104 million growth investment | *Read More*. RIP pal, I would highly recommend for those who are a Volkswagen. Qualifications for referral bonuses vary by dealer. By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Josh has 1 job listed on their profile. "They worked with me at the dealer level and took our dealership's needs into consideration. Manny, Josh, and the team at Platinum were professional, knowledgeable, flexible, & courteous. - 5:00 PM, Tuesday
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We always do our best to make sure our customers leave with the car they desire! When I leased this car nothing was mentioned about a 20,000 mile service limit and I was not asked about an extended service contract. The owner, Josh, only sells cars by condescending and berating his customers until they're so bewildered they'll just sign anything to get away from him. Impel: Whats the biggest benefit to your location?
Vildan was attentive and always there to answer any questi. They are not worth spending your hard earned money at! We choose a dealership out of trust in case things go wrong . josh@platinumvw.com, I came in looking for a new lease and Ryan was extremely
Platinum had what I wanted and gave me a great price. , Bill Q, Seamless and Simple
Leandro was extremely helpful and patient. CBRE . How do I know they won't loose that key aswell. All over a 100 Uber screen that was already broken before Platinum touched your car. - 5:00 PM. The process with Manny and Platinum was very smooth - highly recommend!
Opens website in a new tab. everything was good and I was happy. More, Other Employees Tagged:
Josh Lever
They will help you in the future. - 5:00 PM, Saturday
I had such an amazing experience at platinum! What a rude thing to say to. What money are you expecting, we are the one that lost money with a trade that was not turned in as agreed. SERVICE VISIT. Unfortunately you were lied to by a competing dealership. owners to Service your car for any needs because the service advisors are extremely helpful and honest people. Due to your behavior there is nothing further to talk about you are in the wrong you don't listen to anyone but yourself. Said this was necessay the car has its warranty, just pay for the oil changes in the long long you save 300.00. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Working his way up the ladder to management at prominent luxury dealers in the New York area, he developed a strong sense of customer appreciation and dedication to making the car buying experience an enjoyable, premium experience for his shoppers.
More, Other Employees Tagged:
No one at Platinum made a comment about wealth something else your making up in your head. Qualifications for referral bonuses vary by dealer. We are very sorry you feel the way you do however unfortunately you have been given the wrong information by our competition and your 10k,20k, and 30k cannot be done for $300. 7:30 AM
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank You for your expertise and guidance. Manny answered any questions I had and made sure everything went smoothly. 7:30 AM
josh@platinumvw.com. They blamed the computer screen for the pricing error. Manny was wonderful to work with and made my car buying experience super easy! So your still in the wrong with the bank and your warranty. 7:30 AM
Working his way up the ladder to management at prominent luxury dealers in the New York area, he developed a strong sense of customer appreciation and dedication to making the car buying experience an enjoyable, premium experience for his shoppers. paperwork , I didnt have to worry about anything - it was handled and made good. We sincerely appreciate your business.
josh@platinumvw.com, Claimed that was uneducated. Welcome to Platinum Executive Leasing. Cars for Sale Includes reviews of ORDERED that the judgment, insofar as appealed from, is reversed, without costs, and the matter is remitted to the District Court for a new trial limited to the issue of whether, in the circumstances presented, defendant's sales manager, John Morgan, obligated defendant to make the remaining lease payments on plaintiff's Infiniti . Thanks again, Tara, for choosing Platinum Volkswagen! Platinum Volkswagen, Appellant, -and- Josh Lever, Defendant. We will share your comments with Ryan and our team, and we look forward to working with you again. from DealerRater. The process with Manny and Platinum was. I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Volkswagen, 2015 N.Y. Slip Op. Very friendly and quick. If you want to know any details about the car you're buying, like the MSRP & selling price, do NOT go to this place. I couldnt be happier with all the help I got in purchasing my Tiguan. View contact information: phones, addresses, emails and networks. The entire
They lied to me saying they were looking at my car but the never did then told me a day later they had lost my keys. We appreciate your business and look forward to helping you with any questions or future vehicle needs.
They stopped at nothing to make sure
Everyone was friendly and helpful from sales to billing to service. Item # 4260071 | Mfr # 686. Check out 1,134 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. , Front desk, Thank you so much for your excellent review! Don't trust Josh a d platinum vw. Having worked with them now for so long, it has been nothing but a success story," stated Josh Lever of Platinum Volkswagen. Corey you can try to play spin this to the public anyway you want. They didn't provide me with a loaner car and now are asking for my spare key to make a copy. They are not worth spending your hard earned money at! Angela was also fantastic and one of the main reasons we chose to buy from Platinum.
A very unhappy customer, Good Bye PLatinum and good buy VW. The video has drooped jaws of anyone that i show it too. What a rude thing to say to
Project Manager Cadet and active student with a strong passion for all aspects of property, including both commercial and residential real-estate services. Work. I am sure that anyone can do better than dealing with the likes of Josh Weaver. Good luck. Theres a huge appetite on both sidesconsumers wanting to browse, shop, and build deals online at their own pace, and manufacturers and dealers eager to embrace and extend their digital retail solutions. Doc is a seasoned professional and you might have been quoted on a different vehicle than the one you wanted because it was the end of the model year. Check out 1,114 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! Platinum is lucky to have a salesman such as yourself! What a car salesman will say to protect his reputation. I will never purchase another VW and I will never recommend them, in fact I'll tell them not to go there, go to Sunrise. We work hard to make sure our guests have an exceptional experience. Platinum had what I wanted and gave me a great price. . Best, Refer Me. Promised delivery 90-120 days.
New Car Dealers Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! You were rude to my staff calling my service managers names. I have been leasing cars at this dealership since 2004 (when the dealer was Sovereign Volkswagen) all of the leases had service included. Toggle navigation. general manager / car salesman, Josh Lever is a grade A xxxxxxx. Platinum Volkswagen Service Center has 2 stars. JL: Were a family run business and wemake sure our customers feel that and are really taken care of. Initially , on 2/11, he tried to assure me that the car would be as good as new , but I remained fearful of the new push button ignition . By thinkaboutlife3 on DealerRater. Very unprofessional! Sincerely, Josh at Platinum Volkswagen josh@platinumvw.com More. I was able to get an appointment in a timely manner. More. By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Great job by all at Platinum VW.
Our . This is a terrible service department I DO NOT RECOMMEND!!! 340 W Old Country Rd Hicksville, NY 11801. More, Other Employees Tagged:
If it was that important to you you would have checked at the time of pickup.
Report this profile About Have good work experience and have a good understanding of the modern work place . It's owners have years of experience in the automotive world and are family owned and operated. Lead by Owner and General Manager, Josh Lever, Platinum has been in operation for 8 years, currently employing just under 50 employees. need to get it checked out again but the staff is really nice here. I am a special education school teacher and i drive for Uber to help pay for mom's cancer treatment. You now resurface over a month later to complain about your lack of knowledge of the leasing business. josh@platinumvw.com, Simple drop off, texted updates, sent a Lyft as a
Great job by all at Platinum VW. Moses Quiroz,
- 5:00 PM, Thursday
Manny Lucas our salesman and Platinum Volkswagen in, Hicksville NY knows how to make anyone looking to lease or purchase an unbelievably SMART and ATTRACTIVE automobile very happy. These cookies track visitors across websites and collect information to provide customized ads. my needs and questions and concerns were attended to.
We appreciate your business and hope to see you again soon! They made me feel very welcomed. My first experience was effortless and amazing. the entire process. Couldnt say enough good things about my experience. More, Other Employees Tagged:
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. This rating includes all reviews, with more weight given to recent reviews. I couldnt be happier with all the help I got in purchasing my Tiguan. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. When you were denied there you looked up Josh the General manager so you can threaten him that you needed the screen to be fixed. We also use third-party cookies that help us analyze and understand how you use this website. Our customers are our top priority and your feedback is greatly appreciated. 340 West Old Country Road
When I returned to Platinum to close the deal, they did not honor the price written for the model discussed. Don't trust Josh a d platinum vw. Get Platinum Volkswagen - Parts & Service reviews, rating, hours, phone number, directions and more. Moses Quiroz,
Ryan quoted me with an amazing deal and there was no pressure and no secrets. , Rick ! This is the basis for our business. Location. The only one that cursed was you and we have the voicemail to prove your false comments. This progressive, family owned and operated Volkswagen dealer has been using Impel since January 2015 and owner, Josh Lever, welcomed the opportunity to share his story with us! BBB remains operational and focused on serving our business community. You put aftermarket parts in your car and your license was suspended we did the best to help you. Josh is a liar, falsely claiming to not have cursed me out. Furthermore to your claim that nothing was disclosed is again false , you sat with a print out of a deal screen but again your vast lack of knowledge of leasing a vehicle I had to clearly point out everything to you.
It was a great experience. , Bill Q, Kevin, thank you for taking the time to share your feedback with us! , Adam Cevallos, Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! Highly recommended! Manny answered any questions I had and made sure everything went smoothly. I have purchased 9 vehicles from Platinum Volkswagon. Theyre usually really excited and its a fun experience working with them. Platinum Volkswagen s
We appreciate your business and look forward to helping you with any questions or future vehicle needs. Vildan was fantastic. Highly recommended! Josh Lever the owner provided the worst experience have ever had a dealership. They are not worth spending your hard earned money at! View Josh Lever's profile on LinkedIn, the world's largest professional community. great job Vildan was better than great. professional, helpful, thorough, and kind!
We're glad Josh and Manny were able to help, and we hope to see you again! We appreciate your business and hope to see you again soon! Vildan and the rest of the staff treated me with such kindness and great customer service. Models .
, Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. Hicksville, NY 11801, Bought a 2023 VW Taos on November 1st. JL: Being Located in Nassau County, you cant even imagine the stories I have! Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Online shopping and purchase behaviors have redefined the consumer experience so much that its now become an expectation across other industries, including auto, said Michia Rohrssen, GM of Upstart Auto Retail. More, Other Employees Tagged:
I will definitely recommend this dealership to everyone. More, Other Employees Tagged:
Leandro Rodrigues
Platinum Volkswagen should be the example for a successful dealership.
Vildan was fantastic. Very happy with the car and with chosing Platinum Volkswagen. 10:00 AM
While there are a variety of digital retail solutions in the Auto Industry, most lack a seamless transition from online to in-store. What a rude thing to say to
josh@platinumvw.com, Claimed that was uneducated. Josh Lever General Manager . See Details. . , Bill Q, Louis Velasquez, Thank you! More, Other Employees Tagged:
time to explain every step of the leasing process and everything about the car I leased. When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. Thanks again for choosing Platinum Volkswagen! Quality customer service is always our number one priority, and we're happy to hear that Leandro met your expectations. He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months, , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, I came in looking for a new lease and Ryan was extremely, professional, helpful, thorough, and kind! Bellmore, New York, United States.
- 4:00 PM, 7:30 AM
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The cookie is used to store the user consent for the cookies in the category "Analytics". Congratulations on your new car! He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Thanks Ryan and Platinum Volkswagen for such a smooth transition from one lease to another. View Josh Lever's profile on LinkedIn, the world's largest professional community. Very happy and pleased with the experience. by Uneducated liar according to josh lever, Whatever you do - do not use PLATINUM VW. More than two-thirds of Upstart loans are approved instantly and are fully automated. Explained all features and got us exactly what we needed and wanted right down to the colors!!! You will feel like you are working with family, in a good way! He sold me my Passat 4 years ago so I felt at ease bu. We're glad Vildan was able to help, and we hope to see you again!
Customer Reviews
As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure
Employees need five ratings within 24 months before we can calculate an average rating. Thank You for your expertise and guidance. . Impel is the newest tenant at Syracuses City Center, Impel Employee Spotlight: Helena McCutcheon. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.
Keep coming. Very happy every time I get my VW serviced. From start to finish, even thru some minor snafus with. Josh didn't like my 1 star google review. You still cannot drive a car leased or financed for Uber. Very happy with this dealership. So he called me, cursed me out and told me to come see him in the store. Fluidmaster Tank Lever Platinum Metal/Plastic For Universal. Vildan was attentive and always there to answer any questi
, Bill Q, Louis Velasquez, Thank you!
What other aspects of the implementation and photography process were appealing to you?
On Friday , he insisted that nothing was wrong with the car and told me that he was not a psychologist so had no time to address my worries . Platinum makes it a point to look especially professional when there are no problems , but when life happens , this is not where you want to be . Staff, knowledgeable and only recommended what needed to be done.
Let me be clear my staff and myself went above and beyond for you. Steven Fox
If it was that important to you you would have checked at the time of pickup. Manny and Josh are the be
Manny Lucas, Congratulations on your new vehicle! From, Josh @ Dealership: josh@platinumvw.com, Manny Lucas our salesman and Platinum Volkswagen in
Twice! The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. Manny Lucas, Thanks for sharing your thoughts about your experience with Manny here at Platinum Volkswagen. Dealership Rating.
knowledgeable and only recommended what needed to be done. More, Other Employees Tagged:
Manny Lucas,
However he did go over the trim level that was available the vehicle he quoted you on.
At Melbourne City Volkswagen, we're proud to offer a fantastic range of Volkswagen vehicles and services in Port Melbourne. josh@platinumvw.com. This is about a screen not anything else you called looking to fight everyone at Platinum your requests were all denied and now you want to show everyone how well you write. 5 Star Dealership. Uneducated liar according to josh lever responded, This is what the owner of Platinum VW said about me in an email; More, Other Employees Tagged:
There was no pressure, no fluff, and went WAY beyond to please my daughter and me on a 2019 Jetta SEL lease. in 14 reviews, Josh, and all the members of the team know how to please their customers and go above and beyond! in 11 reviews, Will definitely go back to Platinum if I'm to purchase another Volkswagen. in 4 reviews.
My problems with Platinum Volkswagen began around December 2016. We appreciate your review! Very happy with the car and with chosing Platin
I'm looking forward to dealing with him again when my lease is up in 3 years. The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. Tony Basile
They made me feel very welcomed.
Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They will help you in the future. facebook Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional.
Demo . josh@platinumvw.com. Employee rating: 5.0 out of 5. They understood our needs and concerns and helped us find a new car. We understand your more interested in making peoples lives unhappy or watching mating owls. My experience at Platinum VW couldnt have gone more smoothly. Either way you continued to put a deposit on the car so it could not have been as bad of an experience that you are claiming on the internet. I have a keen desire to learn more about the construction industry. josh@platinumvw.com. definitely go back to Platinum if I'm to purchase another Volkswagen. How is Platinum Volkswagen Service Center rated?
My experience at Platinum VW couldnt have gone more smoothly. owners to Service your car for any needs because the service advisors are extremely helpful and honest people. The cookies is used to store the user consent for the cookies in the category "Necessary". knowledgeable and only recommended what needed to be done. , Rick {parts], Hello Bj, Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
Manny Lucas
"That is why you drive Uber putting your education to work. After that you proceeded to write bad reviews as you stated in your email as you did not get your way.
As a result of this conversation , and the total arrogance of Weaver , I contacted VW Customer Care immediately . Your defaming statements are being documents. Platinum Volkswagen 4.8 (1,114 reviews) 340 W Old Country Rd Hicksville, NY 11801. Tony Basile,
The car was picked up on February 1 , and would not start after shopping at Levittown Stop 'n Shop on Wednesday , February 10 . Vildan and the rest of the staff treated me with such kindness and great customer service. December 28, 2020. Mike, It's great to hear that Ryan was able to get you exactly what you needed. We combine the best aspects of a leasing company and an auto dealership in one friendly, customer service oriented company. I own 5 cars a bmw, Benz, Infiniti, Nissan and VW tiguan. However, you may visit "Cookie Settings" to provide a controlled consent. You then spent a bunch of time thinking about it with your girlfriend and then told us " You would think about it." Everyone from our sales rep Kevin to the owner Josh were extremely personable and helpful every step of the way.
We do 24/7 towing affordable in any place or location read more. 7:30 AM
We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. They understood our needs and concerns and helped us find a new car. , Bill Q, Thank you, Aleksandra! The owner /, general manager / car salesman, Josh Lever is a grade A xxxxxxx. F: (516) 331-0000
"That is why you drive Uber putting your education to work. , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, Thank you for taking the time to write this review, Helen! Closed, Monday
If you are considering leasing or buying a VW, please use this dealership. 20 others named Joshua Lever are on LinkedIn See others named Joshua Lever. Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Platinum Volkswagen in Nassau County, NY is one of the leading Volkswagen dealers in the region. He, listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Josh entered the automotive industry in 2002 following his life-long passion for cars. In closing , and in fairness , the sales manager , Paul Garritano , is a perfect gentleman , but the bottom line is that every employee here works for a crude , self important ( admittedly wealthy ) , adolescent , Josh Weaver . Manny Lucas,
General Manager he also locked the door behind us. What a car salesman will say to protect his reputation. Customer Reviews Manny Lucas was the best salesperson I've ever dealt with in all my years. The entire, process was seamless.
He sold me my Passat 4 years ago so I felt at ease bu
So your still in the wrong with the bank and your warranty.
Purchase is not required and you agree to our, It was a great experience. Hicksville, NY 11801, Manny is 1 of a kind and so appreciate all help and
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