You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Created by. This can help you identify areas where your team members need additional training or support. ", "Management always has projects for the Center Leadership Team to address. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. Jayjay463 PLUS. Shift Leader - 1092 - Panda Restaurant Group Careers Learn. - Is there anything from my background and experience that I can clarify for you? $17.5-$24.5/hr Shift Leader - 545 Job at Panda Express Cibolo Creek Test Well company overview, insights, and reviews | Lensa Module 1 Panda Express PIC Test. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Education and Experience: * Some high school. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. I had already learned how to work well with others, so I just applied those same principles to leading a team.. So PIC can mean different things. Here are three trends influencing how Panda Express Shift Leader employees work. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Shift Leader. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Shift Leader Job in Colorado Springs, CO at Panda Express | JobSearcher 4.guest reciept I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. It's best, to be honest, and tell the truth whenever possible. "I had zero unexcused absences last year. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. Talk to the interviewer about your thoughts on taking the fall for something you did not do. ", "I stuck up for an employee bullied in the workplace. Estimated $24.8K - $31.4K a year. You've indicated that you sometimes have to respond with a quick solution to win your current role. When it comes to complex problem solving, decisions are not always readily reached. I took charge for two weeks, and the experience was quite positive! As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. "I handle stress very well, and when you call my references, they will attest to this fact. Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. Dates shown above are approximate. Because this would be my first position in the restaurant industry, I am new to these topics. 58 terms. Shift Leaders must be able to handle stressful situations and remain calm under pressure. This would be a great opportunity to use the STAR method. While performing duties, counter areas are often hot with steam from steam table and food vapors. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. when running shift, PIC is person in charge of delegating and running shift. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. I can see the balance you're trying to find in this answer. standingeagle1. Have a second read of the job description and find theskills and experience required for the position. Finally, it is important not to take it personally. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If possible, keep your reply related to the career path for which you are interviewing. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. This will let the interviewer know that your goals are aligned with their business objectives. Mallie Yang's Women's Volleyball Recruiting Profile - NCSASports.org Supervise other associates to ensure the store is running smoothly and effectively . We do not have advertisements on our pages but we do try to make money through paid-memberships. Everyone handles the stress and disappointment of setbacks differently. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. There was never a discrepancy. Are you resourceful when it comes to resolving customer issues? Rest assured, I would be proud to uphold the cleanliness standards at Panda Express. Learn. Try to think of a time when you went above and beyond for a customer. My boss put me into a server role with very little training. Get a free, personalized salary estimate based on today's job market. Country manager Jobs in Penally, Wales | Glassdoor We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Shift Leader - 2236 Job in Brooklyn Center, MN - Panda Express Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. . The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. (8) I am angry. I feel this experience prepared me for a leadership role. ", "I would say about a 9. Closing Date March 9, 2023 At 500 Pm. Finally, talk about the outcome you achieved. Talk to the interviewer about your ability to control pressure in the workplace. Come to us in your pursuit of success. Great! Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. Then, I move on! Customers love when you go above and beyond for them which will, in turn, generate more business. All in all, it was worth it to speak up. What would your previous boss say about you? And lastly, do you have internal candidates who are also interviewing for this position? Search and apply to 50 job postings in the area across a variety of career fields. Module 1 Panda Express PIC Test. Or maybe you are limited on time and have a deadline rapidly approaching. Shift Leader - Immediate Start at Panda Express Inc - GrabJobs Panda Express Shift Leader Salaries in California | Glassdoor 1. inventory It sounds like this is a strong example that you can leverage better to illustrate your training expertise. If you have facial hair be sure to trim it. Created by. 1 all food is cooked 165+ . - What is your favorite part about working here? ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". The trick is to try to look at the situation from their perspective and respond accordingly.". Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. I learned how to prioritize my tasks so that I could get everything done before the end of my shift.. It was inspiring. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. Do you pause to evaluate what happened, make adjustments, and try again? The highlight for the interviewer the primary factors that made your leadership style a success. Match. Job Description For Panda Express | Now Hiring - CareHealthJobs - How long has this role been vacant? In total, I took 12 vacation days out of my 15 allotted days. I've done this in each company I've worked for and wouldn't have it any other way. Discuss how this position stands out to you over any others. This is a good starting place. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. Panda Express. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. Great! This question is a great way to learn more about the candidates personality and values. $18 to $24 Hourly. I'd like to work for an organization that takes quality and service as seriously as you do. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. However, you need to go deeper by talking about how you respond in situations that require a quick solution. Discuss with the interviewer how you typically cope with delays in the workplace. When can the manager rely on you to be there? I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. It's been over 6 years since I've been in the industry.". If you are Food Safety Certified, be sure to bring that certification with you to your interview. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. 95 terms. Panda Express began as Panda Inn. Study sets, textbooks, questions. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? I don't have the experience when it comes to email communication, for example. It's great to even be 10 minutes early rather than just showing up right on the dot. Employees at panda express can earn $30000 annually in the United States. ", "Absolutely. Medical and Dental Insurance Panda Express Hiring Process does a background check on potential employees. ", "I want to work for Panda Express first because you have a well-known reputation for strong management, growth opportunities, and fair pay. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. . District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Skip to main content. Maybe you have read case studies that you lean on in these instances. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. I also completed all deposits on time each night, which helped me develop my math skills even more.. Sign up. Job Description Indeed.com. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. As a shift leader, you may be responsible for managing the restaurants inventory. Priscila Flores-Sanchez - Shift Leader - Panda Express CA&C | LinkedIn ", "This too depends on the situation. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Panda Restaurant Group, Inc. SHIFT LEADER Job in Monterey Park, CA Are you someone who can handle stress on the job? This meant that I needed to multitask between taking orders, delivering food and checking on customers. Click the links below to learn more about E-Verify. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. It can be as simple as a time you influenced your coworkers to act or respond in a certain way. What about this position is the most important? In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Shift Leader - 687. Match. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. Hmong Innovating Politics; Activity. Cdc. Looking at the situation from the customer's perspective is a great place to start! 8. funds properly stored In safe, 4 Temperature arkea_sauvage5. raphaelamadeus. Panda Express Module 1 - Shift Lead Study Guide The interviewer would like to know what attracts you to a role with Panda Express. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". - What is the company's primary goal for this position in the next 12 months? Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. When answering this question, it's important that you share a past example of your leadership experiences. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! * Within the range, individual pay is determined using various factors, including . Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. 1. bank desposit daily If you are applying for an entry-level position then dress business casual. ", "Could you please give me a few reasons why you like working for Panda Express?". 7 sewage isnt clogged or backed up Make sure to include the positive outcome. Using Interjections in Sentences. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. 401K with company match (9) I am upset. Do you practice active listening and clear communication to understand and meet customer needs? Is the overall food/ingredient quality better than their top competitors? Panda Express shift leader; Activity. I can see where you're headed! ", "I take public transit; however, I find it to be very reliable. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. ", "I like the culture Panda Express offers. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Sets found in the same folder. exclamation marks in sentences of your own. Ultimately, a top shift leader should be . The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. Flashcards. Flashcards. Panda Express Colorado Springs, CO. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. The restaurant industry is fast-moving and nearly always open. * Within the range, individual pay is determined using various factors, including work location and experience. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. standingeagle1. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. As far as callouts, I called out one day due to an injury outside of work.". Additionally, the company may offer bonuses or other incentives to employees based on performance. This is a solid response. ", "I've had many years of customer service. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). Next match the skills required for the job to your own skillset. You will gain valuable skills managing store operations and leading the team during the shift. Did you perform team training or one-on-one training? Talk to the interviewer about your attendance. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Keep your answer simple. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Other than that, I am available. I have solid references who will speak to my honest and reliable character as well. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Email *. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. Why did you choose that particular rating for yourself? Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. IsaGandy123. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Website. Panda Express- Shift Leader Flashcards | Quizlet Rest assured, I am reliable and will always come to work on time. ", "It depends on the situation. ", "Yes, I have a food handlers card several times over the years. Do you rely on past experiences? Mar 02, 2022 Post Date. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. It started to rain and he was worried, as he did not have an umbrella. As a customer of Panda Express in the past, I appreciate the value you put on customer service. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. They also offer sides, appetizers, desserts, and drinks. Learn. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. Learn. Overtime may be required during peak business hours. Panda Express Shift Leader Salaries in Columbia | Glassdoor Previous experience in a customer service or restaurant setting is preferred, but not required. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. "I do not believe in 'taking the fall' for people based on protecting them. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "I have researched Panda Express a great deal, before coming in today. ( customer service, clean store, food quality, associate growth . ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. A free inside look at company reviews and salaries posted anonymously by employees. Panda Express - Wikipedia My previous job as a manager required daily cash handling and nightly deposits. ", "There are certain levels of stress in every job. Test. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. Share the role you play and your contribution as well as what you enjoy about it. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Of course, your posts always make me hungry! Don't forget to share the positive outcome. amir_sykes7. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. That's so great to hear! As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Be true! If you get upset you will take it on future customers. Learn. 11 terms. Terms in this set (34) Pandas Mission. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . ", "Cleanliness is extremely important especially in this industry and in this time of Covid. Difference between PIC and Shift Lead : r/PandaExpress - reddit Shift Leader - 2123. Panda Express Interview Questions [+ Best Answers] - WorkNearYou They say that you have a great focus on family, embracing diversity, and helping people to see their potential. You're wanted here: I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. How do you manage the stressful times? Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. Hires 18+ Job Description. Panda Express Hourly. 21 terms. ", "I have taken the heat for a situation that was not my fault. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Get insight into Cibolo Creek Test Well! TCI-M2 Concepts, J.V. You've used a strong example with a positive outcome. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. I am a trustworthy person with a strong track record of honesty with my previous employers. Dont wear too much jewelry and if you have long hair wear it back. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. "For the most part, my company abides by all labor regulations. In those instances, honesty isn't always the best policy. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. Talk to the interviewer about a time that this may have happened to you on the job. All absences were excused and with notice. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. This is a good start! About This Job. For this reason, I would rate my communication skills as a 7/10. Panda Express Shift Leader Salaries in Austin | Glassdoor Continuous improvement is an important trend for Panda Express Shift Leaders to understand. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions.