The brand is highly focused on the customer satisfaction that helped them expand their business to serve over 150 countries worldwide, has generated an average of 76 million monthly page views that resulted in double-digit annual growth since they established the company. This is why shipments do not include a return slip inside the box. Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to Section 321. Wishlist functionality to save favorites to buy later. Fortunately, SSENSEs return policy is super easy and straightforward. Is SSENSE Legit? My Honest SSENSE Review + Photos of My Purchases Please call us for immediate answers to questions regarding orders and shipping. Now, why would I order from SSENSE when I could just order directly from Gucci? Once your purchase has been completed, an e-mail confirmation will be sent to the email address that we have on file for you. The process of return will take five days to complete. These restrictions include the following: A single contract or order addressed to a same individual that exceeds US$800, cannot be split into more than one shipment to avoid the payment of duties and taxes; Individual orders addressed to a same individual that are consolidated by the shipper or carrier on a single bill of lading (B/L) or air waybill (AWB) will be treated as a single shipment and will not be entitled to Section 321 treatment if the total value exceeds US$800; and. Modifying or cancelling an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. Please call us for immediate answers to questions regarding orders and shipping. Ssense offers free shipping to over 150 countries with the majority of orders. These restrictions include the following: A single contract or order addressed to a same individual that exceeds US$800, cannot be split into more than one shipment to avoid the payment of duties and taxes; Individual orders addressed to a same individual that are consolidated by the shipper or carrier on a single bill of lading (B/L) or air waybill (AWB) will be treated as a single shipment and will not be entitled to Section 321 treatment if the total value exceeds US$800; and. Supporting Green Shipping and Coastal Ecosystems in the Americas Buy From SSENSE's USA Online Store - International Shipping The international shipping cost starts from $20 and takes about 2-5 business days. So for the Gucci horsebit sandals above, I also ordered a size 38 from Luisaviaroma, because SSENSE was sold out of that size. My first order with SSENSE was 1 pair of Gucci horsebit sandals. Its neutral color and size goes with nearly everything, day or night. Ssense 15. . If you do not have an SSENSE account and would like to make changes to an existing order, contact Customer Care anytime. Please note: if an order was placed using the guest check out option, you must create an SSENSE account to modify the order yourself. As part of this SSENSE clothing review, were providing some of the more popular, trending items (and, luckily, theyre all on sale!). You can contact SSENSE customer service representatives via the online message form. SSENSE does have a nice price sort option, though, where you can shop items from lowest price to highest price. By placing an order with SSENSE, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. You must read the care instructions on the SSENSE garment before washing it. Designers they feature range from Valentino, Dolce & Gabbana, Gucci, Burberry, and beyond. You can check out their shipping and handling page for more information. To find out more, please visit our Privacy Policy. Why go with the same black leather wallet that every guy has? The customer service is excellent, and the company offers free shipping and returns. You are responsible for any U.S. duties, taxes and fees that may be due under U.S. law. The White Airport Tape Long Sleeve T-Shirt is for loungingat home, at the gate before you catch your next flight, wherever. Although, they ship their products globally to over 40 countries. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. SSENSE is a trusted online retailer and their products come with a proof of authenticity (e.g. Thank you for supporting the brands that make this blog possible! Then, it then took exactly 1 week for the shoes to ship back to Canada, for SSENSE to process them, and issue me a refund. And the charge will be processed once you received the package! However, we may need a little more time to process your orders during peak periods. $87.47. Alternatively, you can find them at their, According to customer reviews, the prices of some items can be a bit expensive. I shipped the shoes almost two months ago and now have no response. The answer to that is because by the time I determine I am going to order whatever designer item that Im interested in, its already been sold out on the designers website in my size. They offer similar products to women too with addition . Although cheaper prices dont mean to be affordable, their products are highly priced, but lower in prices when compared to the designer stores. (The wallet on the right with the box above it is the one from SSENSE.). SSENSE - Home - Facebook The brand is headquartered in Montreal, Canada and has been. OR How does the item fit? If you are wondering whether SSENSE is selling fake designer items, what their shipping and return policy is, and whether or not I recommend shopping on SSENSE this is the post for you. English +1 514 600 5818. SSENSE has numerous rave reviews from customers all over the world. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. However, you have 30 days after receiving the item to request a return. You are responsible for any U.S. duties and taxes that may be due under U.S. law. And returns are also free. Shipping and Handling | SSENSE Shipping & Handling Shipping Information Once your order has been shipped, you will receive an e-mail with your shipment's tracking information, allowing you to keep tabs on the progress of your delivery. Color 151. However, we couldnt deny that some customers have also left negative reviews and complained about several issues they had, but its also true that there was a significantly higher number of happy customers compared to the fewer number of complaints. Your authorization permits the carrier/customs broker to file on your behalf: (i) an administrative entry under section 321 of the Tariff Act of 1930, if eligible (see below); (ii) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii)the formal entry for any order that is over $2,500, or otherwise requires formal entry. For UK, free shipping is available on orders above 200. For these high price tags, I expected to feel like I was walking on clouds! They also have embroidered logos at the front, two side pockets, one back pocket, and a midrise construction. SSENSE Clothing Review - Must Read This Before Buying team to assist you with the return process. The return process can be initiated by submitting a request from your SSENSE account, or it can be done by contacting the customer care team so that they can assist you with the whole return process. I shop for my luxury items online because I live in the middle of nowhere and dont have access to designer boutiques or high-end department stores. Make sure the item is in its original, unused, unaltered and unwashed condition. Guest Orders: If an order was placed using the guest check out option, please create an SSENSE account to request and manage the return yourself. Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. Lets compare these in the gallery below(click on the images to make them full size). Safety starts with understanding how developers collect and share your data. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Were independently supported by our readers and we may earn a commission when you buy through our links. A Shipping CEO's Predictions for the Economy, China, and AI So there seems to be a few levels of fuckery going on. Our chat agents are available 24 hours a day, 7 days a week. Yes, SSENSE products are completely authentic as the company receives all their products directly from the suppliers, designers, and brands itself. A third customer said that he had been shopping with SSENSE for years and that they were always his go-to when he needed something special. This measure makes shopping on the site a, You can buy SSENSE clothing from the comfort of your own home through their site ssense.com. It was packaged so neatly, which elevated the experience., The another customer were saying: They sent my order the day I ordered it and I received them the next day package came discreet which I love because I have had shoes stolen in the past, I didnt realize what they were till I opened the box thank yall best shoe shipment Ive gotten so far., One SSENSE review on Trustpilot stated I received a package that is missing one item. Miu Miu: Black Raw Edge Jacket | SSENSE However, at least, in my shopping experience SSENSE is not cheaper than ordering directly from Gucci. At SiteJabber, the SSENSE has around 900 reviews with an average rating of 3.5 stars, whereas, the brand has more than 39k reviews with an average rating of 4.4 stars on Trustpilot. SSENSE not shipping/ shipping delay? : r/streetwear - reddit SSENSE is an e-commerce fashion retailer brand that was founded in 2003 and based in Montreal, Canada. Brand 158. (I always hate paying for shipping!). The look of the Beige Check George Shirt is elevated by two-button barrel cuffs, a shirttail hem, and logo-engraved tonal hardware. . It makes sense for the TrustPilot ratings to carry more weight, since it features a larger sample of customers. This measure makes shopping on the site a unique experience you cannot find anywhere else. We found both extremely satisfied and unsatisfied customers during our research and here were going to share everything with you so that you can take the decision wisely. This app may share these data types with third parties, Personal info, Financial info and 3 others, I gave this rating because of customer service. The rubberized logo comes in black on the back collar. For both of these packages, I also had to sign for the packages. Inside youll find a nice black leather lining. Please note: tracking information will be updated online one (1) business day after your order has been shipped. Aside from the US, SSENSE also offers to ship to more than 40 other regions and countries. Apply Back. However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. The jacket also has elasticized cuffs and a bungee-style drawstring at its hem. If there are individual B/Ls or AWBs, the shipment will qualify unless there are several B/Ls or AWBs addressed to same individual with shipment on the same day and the total value of these shipments is over US$800, in which case U.S. Customs and Border Protection will treat them as a single shipment. 1. Is Ssense Legit? Shipping and Return Policies at Polyvore's New Home International shipping to the US is free for orders above $300 and costs $12 for orders below $300. Shipping fees and delivery times - SSENSE Also, shipping is free with Ssense if you spend over $100. Our SSENSE clothing review comes with answers to some frequently asked questions: We did a little digging and found out the reason SSENSE can offer products at such deep discounts is because theyre an online marketplace that buys from boutiques and brands across the internet. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Even though you need to buy clothing from the luxury designer that will save you a lot of your money. Ssense. Press question mark to learn the rest of the keyboard shortcuts. I then just had to put them in a box with a shipping label they provided and write on the box RETURNOF CANADIAN MERCHANDISE and drop them off at my nearest UPS store. United States : Free shipping on orders over $300 USD and free returns on all orders. Colombia proposes shipping invasive hippos to India, Mexico Made in Italy. InternationalWe ship to over 40 countries with duties and taxes included. Full-price orders: Free return shipping is offered to customers located in Canada, the United States and Japan, with the exception of Final Sale items. We want to be honest in this SSENSE clothing review, so take a look at these pros and cons: Next up in this SSENSE clothing review, well showcase some of their trending pieces for men and women. Based on the research we conducted, buying from SSENSE is a pretty safe bet. The athletic look of these Nike sneakers is souped up and stylized by a faux-leather trim, rubberized signature Swoosh appliqu and cut-out detailing on the sides. These restrictions include the following: It is SSENSE's position that all goods purchased from us, should be imported into the United States without the payment of duties and taxes pursuant to section 321, only when section 321 is applicable. The next day came, when I tracked the other, it was already there, at the front of my door. Few executives have a better insight into the state of the global economy than Vincent Clerc, the chief executive of A.P . SSENSE is an online marketplace where they claim to sell products from luxury brands at much cheaper prices than designer stores. For US, youll get free shipping on orders above $300 and have to pay $12 for orders below $300. Meaning, if you click a link and make a purchase, Have Clothes, Will Travel gets a very small commission at no extra cost to you. Make these running shoes stand out with a neutral outfit or make a statement with matching orange and black workout gear. I like to buy products from good companies so this may cause me to hesitate on future purchases. The buffed leather Beige Bicolor Classic Card Holder has a polished look to it on the front cover, featuring Maison Margielas classy gold-tone logo. Its raglan sleeves give it a relaxed look, while the taupe color makes it perfect for fall. By placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. And I also ordered a size 38 directly from Guccis website. Once you have it, you can log in and start shopping. This makes goods cost more (the average Hawaii family must pay $1,800 more a year) and . I placed an order on Friday and just got my tracking this morning, Placed a separate order on Sunday and havenr received a tracking number, Heres an update: my friend who I mentioned had order some items just received them this afternoon. My Honest LUISAVIAROMA Review, I also ordered a Gucci wallet for the purpose of this post to compare my Gucci wallet that I already had. I wasnt even ordering limited quantity items. Straw bags are imperfect. So, I ordered from SSENSE because they had the color and size I was interested in for a couple pairs of Gucci sandals and they are supposed to have really fast shipping. Shipping Times With SSENSE: What to Expect When ordering from SSENSE, customers can expect shipping to take anywhere from 3 days to 2 weeks depending on the size and origin of the order. The developer provided this information and may update it over time. Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. The Ssense clothing fit is true to size. My Honest LUISAVIAROMA Review (With Photos). This is a smart look to meet your girls parents, hit up a nice restaurant, or a luxury pop-up event. 47.26'' Free-standing Single Bathroom Vanity with Resin Vanity Top This long-sleeve tee by Off-White has some chill travel vibes: check out CABIN BAGGAGE tape design on the sleeves and back. Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece. Shoppers commend the site for its user-friendly interface, fast shipping, and outstanding customer service. As well, SSENSE does not process exchanges; instead, you need to return the merchandise for a refund and place a new order for your new item(s). However, they did say that the quality of the clothing is worth the price. Your email address will not be published. 3 days later, two hours of waiting just to interact with an agent who takes 30mins to respond and as he was about to complete the refund, he left the chat without saying a . Our phone lines are open from Monday to Friday, 9AM to 5PM EST. Alternatively, you can find them at their HQ store at 418 rue Saint-Sulpice, Montral. The Dior logo is engraved at the bridge and hinges for a touch of elegance. To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment. Free shipping on full-price orders over $100 USD and other orders over $300 USD. To modify or cancel your order: If you have questions beyond this SSENSE clothing review, you can contact SSENSE Customer Care 24 hours a day, 7 days a week for immediate answers to questions regarding orders and shipping by one of the following methods: Looking for more Canadian brands? At this point, the goods become your responsibility and SSENSE no longer has any responsibility for taking care of the goods from that point. I find them to be reputable and as good as any other web based retailer. Nikes products tend to last a long time and this one is versatile: you can easily go straight to apres-gym activities in the White Sportswear Essential Tank Top, like that post-workout smoothie with your buds. - Orders that don't meet the full-price free shipping eligibility mentioned above and that don't include restricted products are still eligible for free shipping if they meet the Other order threshold indicated in the table below. International costs start at about $20 and orders take about 2-5 business days. But the shipping time for this was a different story. The SSENSE app makes mobile shopping easy with an infinite scroll of the latest in luxury designer products, hyper-personalized fashion and lifestyle recommendations, intuitive search filters, seamless checkout, and many other new features. The website is easy to use, and you can filter by size, price, and color. Rachel is going to have to learn that Kristen will not be a part of her life. If you are asking yourself: Is SSENSE authentic? Stacy . Learn how your comment data is processed. SSENSE is a genuine company. Maybe if Brady was to practice a little tough love he could keep his daughter from turning out to be like her mother. Even the most reputable and trustworthy brands will have some negative reviews. Our chat agents are available 24 hours a day, 7 days a week. - SSENSE has the right to change, extend or end promotions at any time. I guess they have to cut corners somewhere to be able to sell their merchandise at such competitive prices. SSENSE MONTRAL is located at 418 rue Saint Sulpice, a five-storey building first erected in 1866 and directly adjacent to the city's iconic Notre-Dam See more 845,439 people like this 847,481 people follow this https://www.ssense.com/ customercare@ssense.com Retail Company ssensemontreal ssense Photos See all Videos See all 0:08 Get your crap together Gucci jeesh! Orders placed after 11:00 AM (EST) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day starting at 8:00 AM (EST). Ssense sells both men and women clothing, accessories, bags, designers and shoes, the men accessories they offer includes belts and suspenders, blankets, eyewear, gloves, hats, jewelry, key chains, scarves, socks, tech, ties, towels, umbrellas, wallets and card holders and Watches. They need to get their shit together, its ridiculous at this point. To initiate a return, please submit a request for a Return Authorization (RA) through your SSENSE account. The Air Zoom Spiridon Cage 2 Sneakers are built with a treaded rubber outsole to absorb ground shock, paired with a comfortable round toe. Our Customer Care team is always available to answer any questions regarding measurements and fitting. Once you have submitted your question, a customer service representative will get back to you as soon as possible. For further information, please consult your local customs office. Or is it that they have like only 1 person doing the shipping for the entire company lmao. Since 2003, the brand has grown their strong customer base, their trust, and huge range of products, although the brand has some negatives as well which we will consider throughout this honest SSENSE clothing review. I will definitely be ordering from Ssense again in the future. So, all in all, from the time I placed this order to the time it arrived on my doorstep was almost 2 weeks. Their shipping times are a little inconsistent, but their returns were amazingly easy. The brand offers all the types of styles that includes streetwear, formal, elegant, casual, and many more. Is Ssense Legit? How Safe & Reliable Are They Really? - COFES.COM It is very likely that SSENSE just forget to put it in it! However, this also gave me an opportunity to compare the items in the gallery below. Same gold hardware, and the same stitching. If you do not wish to create an SSENSE account, you can always contact our Customer Care team for assistance in modifying the order. This Laura Lombardi chain-link necklace is stunning. Every order I have placed in the last 6 months with SSENSE has been shipped for free and my order has arrived within 3 days of clicking the checkout button Proud-Bowl7896 1 yr. ago I ordered a Rick hustler hoodie and it's been a good week and it still says processing. It allows you to adjust the fit to your liking. Youll definitely pull off urban chic with these unique specs which go well with any outfit, from jeans on a patio to a business-casual dress in the boardroom. Ash8989. You can style this, The shorts are 82% cotton and 18% polyester and have an elasticated waistband with a drawstring fastening. The shoppers felt that while most pieces have reasonable prices, some items can be expensive. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements. The company only sells products from designers that they have verified and approved. The leather quality, the embroidered bee (which is SO cute), the Gucci and the pattern on the back of the sneakers look identical. Apr 8, 2012 #1 Apr 8, 2012 #1 Looking to buy a YSL bag on Ssense.com-- how long do they generally take to ship? Youll work out in style with this basic, trendy Nike White Sportswear Essential Tank Top. Log in with your SSENSE account to fully optimize the personalization features of the app and the relevance of its curated designer and style recommendations. These pants are 80% cotton and 20% polyester for a soft and comfortable feel. As you can see, these sandals look identical. If youre looking for more clothing items, check out these reviews of Faherty, Boohoo, Eloquii, and Cuup. So, if youre even a little worried about the negative reviews and complaints then lets not forget that even the most popular and trusted brands could have unsatisfied customers. Loewe for Men SS23 Collection | SSENSE The clothing is unique and of great quality. The Air Zoom Spiridon Cage 2 Sneakers are on sale for $104, regular price $135. Its cool without trying too hard. You will find a huge variety of trendy clothing for men at SSENSE. You can purchase the jacket on the product page. They receive all merchandise directly from suppliers and, depending on the designer, items might come with a proof of authenticity (e.g. So that was awesome. Accurate transit times available at checkout. All orders including at least one (1) excluded product will pay a flat shipping fee equivalent to the "Restricted" fee indicated in the table below. To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment. You are responsible for any U.S. duties, taxes and fees that may be due under U.S. law. The Gold Fede Necklace in 14k gold-plated brass features hinged ring fastenings and is about 14 long, close to choker length. CanadaFor orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to. Yes, the SSENSE brand ships their products to Mainland China and gives free shipping on orders over $350, the shipping process usually takes 6 to 10 days. Product-specific measurements (i.e., sleeve length, pant leg width etc.). The majority of the customers seemed to be happy and satisfied with the shipping which was quite faster than expected. s4yum1 1 yr. ago. Is anyone else experiencing this? dust bag, original box, certificate of authenticity). Please note, they WILL charge you customs fees upon delivery. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection: The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignees and owners declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.. Jacket season is upon us, and the Taupe Half-Zip Track Jacket is the perfect piece to add to your wardrobe. Your authorization permits the carrier/customs broker to file. The SSENSE app makes mobile shopping easy with an infinite scroll of the latest in luxury designer products, hyper-personalized fashion and lifestyle recommendations, intuitive search filters, seamless checkout, and many other new features. Ordered my item on the 30th of November, and it STILL says it's processing and has yet to ship. And like the customer specialist promised me the one I received was in a way better shape. Supplier color: Black. International shipping costs for these destinations start at $20 and take approximately 2-5 work days. BrandRated is reader-supported. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and quality customer service. In conducting this SSENSE clothing review, we found that the brand has mixed, just above average reviews and ranks 9th among designer clothes sites, according to SiteJabber, with 3.66/5-stars based on 854 reviews (3.66/5 stars). The Jones Act hurts US shipping and consumers kill it The White Airport Tape Long Sleeve T-Shirt features comfortable jersey cotton, a rib knit crewneck collar, and cuffs. Were independently supported by our readers and we may earn a commission when you buy through our links. The products must also have the original tags and labels. But the shipping time for this was a different story. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.